Install HonestTag: the checklist

By the HonestTag team ยท Published October 12, 2026

Install from the Shopify App Store, connect the ad accounts you use, and pick one purchase source for each platform. The Mirror plan is free and sends no purchases, so you can start there and add delivery later. There is no setup fee and no mandatory onboarding call.

1. Install the app

Open HonestTag on the Shopify App Store and install it on your store. HonestTag opens inside Shopify admin and adds its tracking through Shopify itself, so there is no theme code to edit.

2. Connect your ad accounts

Open the Setup tab and connect the accounts you use. For the free Mirror plan, connect any of Google Ads, Meta, Microsoft Advertising, TikTok and Criteo. HonestTag puts each platform's claimed conversions beside the first-click new customers your store recorded from it (for Criteo, that count reads 0 for now), and it sends no purchases to any ad platform.

Each card says what it reads and what it sends. For Google Ads, see connect Google Ads and the conversion actions HonestTag creates.

On the Starter plan and up, the Setup tab also offers an optional DNS record that moves the tracking address to your own domain. See your own tracking domain.

3. Decide the purchase source before delivery

If another app already sends purchases to Meta, Google Ads or TikTok, pick one purchase source for each platform before HonestTag starts sending. On most platforms, HonestTag sends events under its own names, and those do not add to that platform's standard purchase count. The standard purchase event stays off until you turn it on, on that platform's card. The Meta card asks whether you use Shopify's Facebook & Instagram app and which data sharing setting it uses. If you don't use that app, or its data sharing is off, Meta's standard Purchase starts on. If data sharing is Standard, or you are not sure, Meta's standard Purchase stays off until you turn it on and confirm nothing else sends Meta purchases. If data sharing is Enhanced or Maximum, it stays off. OpenAI Ads is the exception: each purchase is sent as its standard order_created event. Read duplicate purchase events. Moving from another tracking app? See switching apps.

4. Choose a plan when you want delivery

The Mirror plan is free at any store size. On paid plans, HonestTag delivers verified web purchases to the destinations you connect among Google Ads, Meta, Klaviyo, Microsoft Advertising, TikTok, Google Analytics 4, Pinterest, Reddit and OpenAI Ads (Klaviyo only when the order carries a HonestTag visitor id or a Klaviyo click id), within that plan's simultaneous-delivery limit (the pricing page lists it). Order proof and full reporting are on paid plans and the trial too. Plans are priced by your trailing 30-day sales band and your plan's printed pageview allowance. A store's first paid plan comes with a 21-day free trial, shown on Shopify's approval screen. If delivery starts late, the trial may be extended to 7 days of live delivery data, up to 35 days in total. Plans and bands are on the pricing page.

What HonestTag sets up for you, what you connect yourself, and how billing runs through Shopify are on setup and billing.

5. What you will see, and when

First-click numbers start on install day. Clicks from before HonestTag was installed were never recorded, and HonestTag does not reconstruct them.

6. If you leave

Uninstalling ends billing. What happens to your data is on what happens when you uninstall HonestTag.

Frequently asked questions

Do I need a developer or a paid setup package?

Not on a Shopify theme. Install is self-serve: install the app, then connect the accounts you use. There is no mandatory onboarding call and no setup fee. A headless or Hydrogen storefront is the one case that needs a developer, to add HonestTag's storefront code.

Do I have to remove my current tracking app first?

No. Keep it while you compare. Choose one purchase source for each ad platform so no order is counted twice.

Why are the first-click numbers empty on day one?

First-click numbers start on install day. Clicks from before HonestTag was installed were never recorded, and HonestTag does not reconstruct them. Your own ad clicks build the numbers over the first two weeks.